FAQ's

What currency are the prices that I see on the site in?
All prices are in GBP.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 2-5 days production time for your order to ship out, average shipping times are 2-5 days.
If you have any queries on where your order is, please feel free to email us at aninikothelabel@outlook.com.

Can I cancel my order?
You are able to cancel your order with no penalty. However, you must cancel your order before it ships. If the item has already been sent, please get into contact with us.

I have entered an incorrect address what do I do now?
If you have misspelled or auto filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you confirm if the address given is wrong, kindly notify us via email at aninikothelabel@outlook.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfilment centres based on your location. The average shipping time is 2-5 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help make you happy! Please send an email to aninikothelabel@outlook.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, if you wish to get a prompt response please attach your order number and address the problem clearly, thank you.